Privacy Policy

The website magicaltours.bg (the Website) is owned by Montravel Ltd ( the Company), a registered Tour operator in Bulgaria. The Company is also registered in the Register of Personal Data as administrator of personal data.

When using the Website you (as User) automatically agree with our Terms&Conditions Policy and acknowledge that you have read and accepted the Privacy Policy described below.

What information is collected?

Here we collect information necessary for us to provide the Service it includes but not limited to – name, address, email address, date of birth, phone number, credit/debit card information, special requests, travel requirements, disease/ disabilities, special diet requirements that you provide to us about you, another person(s) travelling with your party or
supplied to us by a third party regarding your journey and people you are travelling together with. This information will be collected by the time you decide to make a booking trough the Website. Hereby you declare that all information provided to us about you and your travelling companion(s) is accurate and up to date.

Why is the personal data information collected?

First of all we are obliged by the laws regulations in Bulgaria, valid after 25.05.2018(GDPR) to collect personal data. We need all that information in order to be able to fulfil our commitment with you as User of our Services and also with Suppliers (like hotels, restaurants, museums, etc.) Furthermore we need to communicate with you in order to keep you updated regarding the booking process. In addition to the above, we may use the information also for analysis of the market, management and statistics in order to improve the quality of the Service and to provide our Users with the best travel offers Any information disclosed regarding health is only used for the purpose of providing the trip, any service or
product you ordered with us. This information about health is never used for marketing purposes, market research or statistics.

Who may be using the personal information provided?

The information you disclosed with us will be used exclusively by our staff for administrative and system services and is protected by the Declaration of Personal Data Protection we signed as Administrator. However your personal data (only the necessary information) may be disclosed to travel industry such as hotels, airlines, bus companies regarding your trip(s) and only for such purposes only with the relevant suppliers.

Data Protection and rights of Users.

You have the right at any time to withdraw the willingness of keeping the information you provided to us. The deletion of all personal data from our data could be completed only if you inform us in written about this. All your data is protected by the GDPR.

For any cases/circumstances not described in these chapters act the Bulgarian Legislation.

Our Company has signed the Declaration for operation and storage of Personal Data, governed by the Personal Data Act.

For further queries and questions please contact us.

You have the right at any time to withdraw the willingness of keeping the information you provided to us. The deletion of all personal data from our data could be completed only if you inform us in written about this. All your data is protected by the GDPR.
For any cases/circumstances not described in these chapters act the Bulgarian Legislation.
Our Company has signed the Declaration for operation and storage of Personal Data, governed by the Personal Data Act.
For further queries and questions please contact us.

You have the right at any time to withdraw the willingness of keeping the information you provided to us. The deletion of all personal data from our data could be completed only if you inform us in written about this. All your data is protected by the GDPR.
For any cases/circumstances not described in these chapters act the Bulgarian Legislation.
Our Company has signed the Declaration for operation and storage of Personal Data, governed by the Personal Data Act.
For further queries and questions please contact us.

Use of cookies

Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we may use cookies to show you content or adverts you may be interested in. This helps us to improve our website and deliver a better more personalized service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

How do I control my cookies?

You should be aware that any preferences will be lost if you delete all cookies and many websites will not work properly or you will lose some functionality. We do not recommend turning cookies off when using our website for these reasons.

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

Managing performance cookies

It is possible to opt out of having your anonymized browsing activity within websites recorded by performance cookies.

We use the following companies and you can opt out of their cookies by clicking on the relevant links. Please note that this will take you to the relevant third party’s website and generate a ‘no thanks’ cookie, which will stop any further cookies being set by those third parties.

Don’t forget that by not allowing performance cookies, this stops us from being able to learn what people like or don’t like about our website so that we can make it better.
Google Analytics: https://tools.google.com/dlpage/gaoptout